Are you tired or simply fed up with your computer not working the way you would expect?   Would you say that you could just scream every time you see or hear of a misleading ad on T.V. or the radio?   Maybe they even nailed your problem right on the head.   Regardless of the testimonials they played, I'm guessing the solution they offered didn't work for you.   Would I be right if I were to ask, that you don't think you can trust your current technician as much as you would like?   Maybe you feel they mislead you or possibly charged you too much for their service(s) or for things that were not needed.   Maybe they just over explained your problem to convince you that it was worse than what it was?   Or were they just not able to fix your issue at all?   Is it possible that you could have said something like a yes on all the above?   Then I believe we can help you and maybe even explain some more to you.   We look forward to hearing from you and would enjoy for you to take advantage of some of our services.